Terms of service

Website Terms of Use

Company Information: Kings Lynn Property is a subsidiary of My House Online Ltd, a registered company in England and Wales (Company number: 0999848, VAT: 386 7135 62). We operate through two websites: www.kingslynnproperty.co.uk and www.myhouseonline.co.uk.

Contact Details:

  • Phone: 01553 670179
  • Address: My House Online Ltd, Unit 4, Riverside Business Centre, Crossbank Road, Kings Lynn, Norfolk, PE30 2HD
  • Email: office@myhouseonline.co.uk

By using our website, you accept these Terms of Use, subject to the jurisdiction of English courts in case of disputes.

1. Use of the Website

By using this website, you agree to the following terms:

  1. All information you provide is accurate and reliable, including personal info, contact details, and property listings.
  2. You will not distribute illegal, obscene, or harmful content.
  3. You won't interfere with other users' website access.
  4. Impersonation or fake accounts is a no-go.
  5. No software to extract website info.
  6. No spamming or unsolicited info to users.
  7. Don't copy content without our permission.

2. Legal Obligations of Landlords and Vendors

When listing a property on this website, you confirm:

  1. You have the right to rent the property legally.
  2. If needed, you've obtained necessary third-party consents.
  3. Compliance with region-specific licensing and property type regulations.
  4. Only authorized media and information will be shared.
  5. Energy Performance Certificates (EPCs) are in place.
  6. Adequate insurance coverage for property and contents.
  7. Valid Gas Safety Certificate during any tenancy.
  8. Adherence to safety standards, including electrical and alarms.
  9. Property security, including windows and doors.
  10. All provided property elements are safe and functional.

3. Risk and Information Quality

While we maintain high info quality, we can't guarantee absolute accuracy. Verify info before contracts. Our material isn't legal advice, and we're not liable for issues from user-supplied content.

4. Using Our Services

Our services are for private landlords and vendors. You confirm ownership and compliance with all terms. You're liable for any breaches. Services are ordered through our website, charges apply for active services, and intangible services begin within 1-4 days of ordering. No refunds after service start except at our discretion.

Referencing and Tenant Checks: We offer tenant referencing but don't guarantee referenced users. Landlords remain responsible for legal checks.

Certificates & Third-Party Services: Some services are fulfilled by third parties. We're not liable for their actions. Availability isn't guaranteed.

Admin Fees: Landlords must not charge illegal fees. Admin, viewing, and similar fees aren't allowed.

Customer Support and Communication: We aim to respond to email inquiries within one working day. Phone calls may be recorded. A complaints procedure is available.

Regional and National Requirements for Landlords: Different regions may have specific requirements for landlords, e.g., in Scotland, Wales, or Northern Ireland.

Legal Disclaimer

We're not liable for any consequences from using our website. Limitations and exclusions apply, except for personal injury, fraud, or misrepresentation.

Licensing and Redress Schemes

We provide details on request.

Privacy Policy and Cookies

Kings Lynn Property, operated by My House Online Ltd, collects and uses personal data for the Service. By using the Service, you agree to our practices outlined in this Privacy Policy.

Types of Data Collected:

  • Personal Data: Contact information, cookies, usage data.
  • Usage Data: Information about Service use.
  • Cookies: Small files used for tracking.

Use of Data: Data is used to provide, maintain, and improve the Service. It may also be used for analysis and support. Your data security is important, though no online transmission is 100% secure.

Transfer of Data: Your data may be transferred and processed outside your jurisdiction. We take precautions to protect it.

Disclosure of Data: Data may be disclosed to comply with legal obligations or protect rights and property.

Security of Data: While we aim for security, remember no method is 100% secure.

Service Providers: Third-party companies assist in Service provision and analysis.

Links to Other Sites: We're not responsible for third-party sites linked on our Service.

Children's Privacy: We don't knowingly collect data from children under 18.

Changes to Privacy Policy: We may update this policy. Review it periodically.

Contact Us: Questions about privacy? Reach us at 01553 670179 or office@myhouseonline.co.uk.